Privacy Policy / GDPR

About Privacy Policy / GDPR

Redoubt Enterprises understands and respects that your privacy is important to you and that you care about how your Personal Data is used. We will only collect and use Personal Data to process your order, and to contact you to maintain any service which you have requested.

1. About Us
Redoubt Enterprises run by Mr A Grubb operating as a sole trader. Established in 2000. (Redoubt Enterprises since 2018).

Postal Address:
Andy Grubb T/A
Redoubt Enterprises
1 River Walk
SO18 2DP

Data Protection Officer: Andy Grubb, Proprietor
Email address: andy AT
Telephone number: Tel.07887 517669
Postal Address: As above

2. Your Personal Data
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

3. What Personal Data We Collect
We may collect some or all of the following Personal Data (this may vary according to your relationship with us):
• Name
• Business name (if applicable)
• Address
• Email address
• Telephone number

4. How We Use Your Personal Data?
In compliance with the GDPR, we must always have a lawful basis for using personal data. Your personal details are required in order for us to enter into a contract with you consisting of the following:
• Facilitating payments securely using SSL via PayPal
• Providing and managing your order or contract including responding to your calls or emails

5. Additional Opt-In and Your Right to Opt-Out
We may offer the following options when you sign-up for any of our services:
• Create an Account (Order Processing)
• Email or Phone Marketing
• Newsletter Subscription

3. Your Rights
Under the GDPR, you have the following rights:
• The right to be informed about our collection and use of your Personal Data
• The right to access the Personal Data we hold about you
• The right to have your Personal Data rectified if any of your Personal Data held by us is inaccurate or incomplete
• The right to be forgotten
• The right to restrict
• The right to data portability
• The right to object to us using your Personal Data for a particular purpose or purposes
• Rights relating to automated decision-making and profiling

Further information about your rights can also be obtained from the Citizens Advice Bureau or the Information Commissioner’s Office.

7. How Long Will We Keep Personal Data
Personal Data will only be kept as long as necessary:
• A minimum of 6 years as required by law for company accounts

8. How and Where We Store Your Personal Data?
Your Personal Data are kept safe on our Secure Servers.  No hard copies are kept.

9. Do You Share My Personal Data?
We DO NOT share your Personal Data with ANY third party.

We may be legally required by law to share your Personal Data to comply with a court order for example, or at the request of a government authority.

10. How You Can Access Your Personal Data
If you want to know what Personal Data we hold about you, you can contact us for a copy of the same. This is referred to as a ‘subject access request’. One-off requests are free of charge, subsequent requests may incur a fee. Requests are accepted by email, in writing or verbally.

11. Contact Us
Please contact us with any queries regarding your Personal Data or to make a ‘subject access request’.

12. Changes to this Privacy Notice
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects Personal Data protection.